top of page

FAQ
-
How do crystals work?Crystals are solids that form by a regular repeated pattern of molecules connecting together. This uniform structure is what makes a crystal, a crystal. To form a regular repeating structure it needs to have a uniform vibration. Everything is made up of vibrations, including your body. Your ears, eyes and nose pick up vibration signalsYou send out vibrations through your voice and your heart and even our thoughts which are an electrical signal which vibrates. Crystals work by interacting with your body’s energy field. If you hold a crystal, your vibration will match that of the crystal. As with anything, what vibrations you surround yourself you will match. This could be your food, feelings/emotions,mental state, music, TV, work environment, and yes, crystals. Crystals make our modern technology what it is today. You won’t find a single piece of tech that doesn’t have a form of crystal in it. If it can make the new iPhone have amazing features...imagine what it can do for our body.
-
What Does Cleansing and Charging Crystals Mean? How Can I Do It?Cleansing and charging crystals is essential to maintain their optimal energy and effectiveness. Cleansing removes any accumulated negative energy, while charging enhances their positive vibrations. You can cleanse and charge your crystals through various methods such as: Sunlight: Place your crystals in direct sunlight for a few hours. Moonlight: Leave your crystals under the light of the full moon overnight. Water: Gently rinse your crystals under running water. Selenite: Use a selenite charging plate or wand to cleanse and charge other crystals. Sound: Use sound vibrations from singing bowls or bells to clear energy. -If you are not sure what method is best for a specific crystal, just send us a message!
-
How do I know what size I need?We HIGHLY recommend measuring before ordering! 1) Use a tape measure, or if you do not have one, use a strip of paper, ribbon or cord. Wrap it around your wrist where you would normally wear the bracelet. 2) If you are using a strip of paper, ribbon or cord. Mark the end of the strip and then measure the length against a ruler. 3) Size up to our next available size, if you don't see your size listed, send us a mesage!
-
How do I take the jewelry on and off?Our bracelets are strung on elastic, so simply slowly stretch over your hand to take on/off.
-
My worn jewelry broke/stretched out, can I get it repaired? "We take great pride in the quality of our crystal bracelets. If you purchase a crystal bracelet from us and it needs repair or adjustment, we offer free repairs. Please contact us for assistance, and we will be happy to help you enjoy your bracelet to its fullest. Customer will be responsible for shipping both ways.
-
-DISCLAIMER-The information provided on this website, including but not limited to crystals, books, tarot cards, candles, jewelry, and other products, is for educational purposes only. It is not intended as a substitute for professional medical, psychological, legal, or financial advice. If you have a health concern, please consult a qualified healthcare professional. For legal or financial matters, seek guidance from a licensed attorney or financial advisor. Additional Information: Shipping and Returns: Please review our shipping and returns policy for information on delivery times, shipping rates, and our return process. Privacy and Security: We value your privacy and have implemented strict security measures to protect your personal information. Review our privacy policy for details on how we handle your data. Contact Us: If you have any further questions or require assistance, don't hesitate to reach out to our customer support team. We're here to assist you with any inquiries or concerns. Thank you for choosing Down To Earth Wellness, LLC for your holistic and spiritual needs. We are committed to providing you with quality products and resources to support your journey of self-discovery and healing.
bottom of page